Privacy Policy

At YallaMotor, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by YallaMotor and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at moderators@yallamotor.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website or application with regard to the information that they share and/or collect on yallamotor.com or our apps on both Google Play Store and Apple App Store. This policy is not applicable to any information collected offline or via channels other than this website.

Information You Provide. When you register to the Site, use it, complete forms, participate in skills tests or surveys, use the Site as a collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, Facebook or Google account login details and username. We will also ask you to provide or otherwise collect additional information, such as your name, profile details, physical address or billing information, telephone number or other contact details, transactional information, payment information (for example, in certain cases we process your payment method and credit card number), taxpayer information and forms, details about other social networks linked accounts, details about your listed gigs, purchases, education, profession and expertise, information and files uploaded by you to the Site, and additional authentication information (such as copies of your government issued ID, passport, or driving license, as permitted by applicable laws and as detailed in our Seller Help Center at “Verifying Your Identity”). We also collect information about or contained in your communications with YallaMotor as well as any of your posts on our blogs or forums and your communication with other users of YallaMotor.

Information We Collect Automatically. We collect information while you access, browse, view or otherwise use the Site or App. In other words, when you access the Site we collect personal information on your usage of the Site, including transactions and communications with other users through the Site, your searches, the pages you visited, as well as other actions on Site. We also collect, use and process the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and the URLs of the web pages you’ve viewed or engaged with before or after using the Site. We also collect and process information relating to the use of cookies and similar technologies, as detailed below. We use that information to provide you our services, enhance user experience, personalize your browsing experience as well as monitor the Site for preventing fraud and inappropriate content or behavior.

Additionally, in order to improve your online experience at YallaMotor, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like, user agent, IP, host, URL, country/continent from which request made, browser info, device/operating system/operating system version.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We will use your personal information for the following purposes:

1. To provide you with quality service and security, to operate the Site, to perform our obligations to you, and to develop and improve our service. For example, we use personal information to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support, and contact you from time to time. The information helps us to develop and improve our services, to understand and analyze our performance as well as your preferences and performance and to customize and personalize our service and enhance your experience (including by making Gig suggestions, ranking search results, etc.).
2. To ensure marketplace integrity, prevent fraud, and maintain a safe and secure marketplace and services. For example, we use personal information to monitor, track, and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service, and comply with applicable laws. We conduct certain behavioral analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to the YallaMotor marketplace, other users, our community, or third parties, automated processes may restrict or limit your ability to use YallaMotor. If you would like to challenge any such decision, please contact us at www.yallamotor.com.
3. To contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
4. To promote and advertise the Site, our services, and the YallaMotor marketplace. For example, we use the information collected from you for the purpose of sending direct marketing messages (as detailed below), to show you information that may be of interest to you, and to organize and facilitate referral programs, contests, or other promotional activities or events.

We apply a general rule of keeping personal information only for as long as is required to fulfill the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

as long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenges; and in relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms, and take other actions as permitted by law.

We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze website performance, and for marketing purposes. To learn more about how we and our third-party service providers use cookies and your control over these Cookies, please see our Cookie Policy.

Some of the advertisers on our site may use cookies and web beacons. Each of our advertising partners has its own Privacy Policy for their policies on user data. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on YallaMotor, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that YallaMotor has no access to or control over these cookies that are used by third-party advertisers.

To support the development and provision of select services and to enhance your experience on the platform, YallaMotor may share information with select affiliates, partners, contractors, and vendors who meet high standards of compliance, credibility, and global reputation. These parties may perform business-related functions on our behalf, including but not limited to:

1. Conducting analytics and research
2. Providing technical or customer support
3. Fulfilling user requests or orders
4. Hosting website services, forums, or communities
5. Supporting advertising, marketing, or communications
6. Processing payments
7. Administering contests or promotional activities
8. Creating or optimizing content and platform features

These third-party service providers and partners are bound by confidentiality obligations and are required to process data in accordance with YallaMotor's privacy practices and applicable data protection laws.

YallaMotor may also share limited information with unaffiliated third parties, including advertisers, advertising platforms and networks, agencies, and other marketing partners. This may occur when we determine that the third party offers services or products that align with your interests or inquiries on our platform. These partners may contact you for marketing purposes, but only where legally permitted or where consent has been obtained.

Sponsored content or co-branded services may be presented to you on our website. In such cases, the third parties involved may collect data subject to their own privacy policies. We encourage users to review the privacy terms of any such third-party offerings before engaging with them.

YallaMotor does not sell, lease, or share your personal information with unauthorized parties for marketing purposes without your prior consent.

YallaMotor may provide links to external websites, applications, or embedded services operated by third parties. You may also be allowed to interact with third-party platforms where you already hold an account (e.g., social logins or content integrations).

Please note that your use of any such third-party platform is governed solely by that provider's terms and privacy policies. YallaMotor is not responsible for the practices, content, security, or data handling policies of these third parties, and users interact with such services at their own responsibility and risk.

We may disclose user information if required to do so by law or in response to valid legal requests from courts, government authorities, or law enforcement agencies.

We may also share or transfer data in the event of a corporate transaction, such as a merger, acquisition, business unit sale, or other structural change involving YallaMotor or its affiliates.

YallaMotor may use and share non-personally identifiable or aggregated data for analytical, research, marketing, or platform optimization purposes. This data does not identify individuals and is used to improve services or share insights with partners without compromising user privacy.

YallaMotor's unaffiliated partners and third-party service providers may set and access their own tracking technologies (e.g., cookies, pixels, or scripts) when you visit our services. These technologies may collect information about your activities across multiple websites or apps. Their use of such tools is outside YallaMotor's control and subject to their own privacy policies.

YallaMotor will not sell, distribute, lease, or share your personal information with any unauthorized third party for marketing purposes without your explicit consent. Any access to user data, without user consent, is limited strictly to exceptions involving compliance with legal obligations, enforcement of YallaMotor's Terms of Service, or in cases related to the safety, fraud prevention, or protection of users or the platform.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity YallaMotor does not knowingly collect any Personal Identifiable Information from children under the age of 13.
If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.