Volkswagen Middle East extends customer warranties during COVID 19

Volkswagen Touareg

Volkswagen Middle East is extending the warranty period for new vehicles by three months, in line with the Global Warranty extension announced by Volkswagen Passenger Cars brand. This applies to all vehicles with a three-year new vehicle warranty that expires between March 1, 2020, and May 31, 2020. The prolongation is valid for three months after the expiry of the original new vehicle warranty.

Commenting on the global warranty extension; “As a result of the coronavirus pandemic, numerous of our authorized workshops throughout the world remain closed. For many of our customers, it has therefore not been possible to make claims under their warranties in good time,” says Jürgen Stackmann, Member of the Board of Management of the Volkswagen Passenger Cars brand responsible for Sales, Marketing and After-Sales.

This measure represents a voluntary, one-off concession to help customers in the exceptional situation caused by COVID-19. Warranties held with external partners will not be extended.

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