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Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan, Infiniti and Renault in Dubai, Sharjah and the Northern Emirates, has announced the launch of its new AWRGold Membership Program.
Developed to offer a wide range of services including vehicle pick up and drop off, vehicle registration renewal, 24-hour roadside assistance and one annual airport pick-up and drop-off, AWRGold aims to enhance the customer service experience and build client loyalty.
Michel Ayat, CEO of Arabian Automobiles Company, said: “The AWRGold Membership is part of our ongoing efforts to enhance the customer service experience and to build client loyalty. The service assures stress-free ownership experience and hassle-free service covering practically all requirements of motorists. We will continue to focus on delivering exceptional customer service standards through such initiatives that add value to our customers and help them save time and effort.”
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Open to all Nissan, Infiniti and Renault retail customers as a value addition for paid service contracts, AWRGold is also available to non-service contract customers for approximately AED 250 per year. Members will have access to four vehicle pick-up or two vehicle pick-up and two drop-off services in a year using a flat-bed truck by a trained & professional driver from any location within Dubai and the Northern Emirates to the nearest Arabian Automobiles Service Center for performing periodic maintenance and general repairs.
The 24-hour roadside assistance covers towing service, battery boosting, flat tire repair and emergency fuel delivery in UAE. The scope of vehicle registration renewal service includes pick-up and drop-off of vehicles from the customer’s location within the UAE for statutory check-ups for vehicle registration and vehicle registration formalities with the Roads and Transport Authority (RTA).